Shipping policy
Thank you for shopping with us. Below you'll find everything you need to know about how and when your order will arrive.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order is placed, and another email with tracking information once your order has shipped.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Shipping is free on all orders, no minimum required. Once your order has been processed, the estimated transit time is:
United States: 7–15 business days
Canada: 10–20 business days
United Kingdom & Europe: 10–20 business days
Australia & New Zealand: 10–20 business days
Rest of the world: 15–30 business days
Please note: These are estimates. Actual delivery times may vary due to customs, carrier delays, or other factors outside our control.
Shipping Costs
Free shipping on every order — worldwide, no minimum. The price you see at checkout is the price you pay.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. You can use this number to follow your package. Please allow 24–48 hours for tracking information to update after receiving the email.
If your tracking hasn't updated in more than 7 business days, contact us through our contact form and we'll look into it.
Lost, Delayed, or Stolen Packages
If your package is marked as delivered but you haven't received it, please:
Check with neighbors and around your property.
Contact your local post office or carrier with the tracking number.
If still unresolved, contact us within 7 days of the delivery date.
We are not responsible for packages lost or stolen after they have been marked as delivered by the carrier. However, we will do everything we can to help you resolve the issue.
Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error, contact us immediately through our contact form. If the order hasn't shipped yet, we can update the address. Once shipped, we cannot change it.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
We are not responsible for delays caused by customs clearance.
Order Changes & Cancellations
If you need to change or cancel your order, contact us as soon as possible through our contact form. We can only modify or cancel orders that haven't shipped yet. Once an order has been dispatched, changes are no longer possible.
Contact Us
For any shipping-related questions, reach out through the contact form on our website. We aim to respond within 24–48 hours.
Thank you for shopping with us. Below you'll find everything you need to know about how and when your order will arrive.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order is placed, and another email with tracking information once your order has shipped.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Shipping is free on all orders, no minimum required. Once your order has been processed, the estimated transit time is:
United States: 7–15 business days
Canada: 10–20 business days
United Kingdom & Europe: 10–20 business days
Australia & New Zealand: 10–20 business days
Rest of the world: 15–30 business days
Please note: These are estimates. Actual delivery times may vary due to customs, carrier delays, or other factors outside our control.
Shipping Costs
Free shipping on every order — worldwide, no minimum. The price you see at checkout is the price you pay.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. You can use this number to follow your package. Please allow 24–48 hours for tracking information to update after receiving the email.
If your tracking hasn't updated in more than 7 business days, contact us through our contact form and we'll look into it.
Lost, Delayed, or Stolen Packages
If your package is marked as delivered but you haven't received it, please:
Check with neighbors and around your property.
Contact your local post office or carrier with the tracking number.
If still unresolved, contact us within 7 days of the delivery date.
We are not responsible for packages lost or stolen after they have been marked as delivered by the carrier. However, we will do everything we can to help you resolve the issue.
Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error, contact us immediately through our contact form. If the order hasn't shipped yet, we can update the address. Once shipped, we cannot change it.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
We are not responsible for delays caused by customs clearance.
Order Changes & Cancellations
If you need to change or cancel your order, contact us as soon as possible through our contact form. We can only modify or cancel orders that haven't shipped yet. Once an order has been dispatched, changes are no longer possible.
Contact Us
For any shipping-related questions, reach out through the contact form on our website. We aim to respond within 24–48 hours.