Refund policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before placing an order.

30-Day Warranty

All products come with a 30-day warranty against manufacturing defects. If your item stops working within 30 days of delivery, you may request a return or replacement.

Damaged on Arrival — 48-Hour Rule

If your item arrives damaged, you must contact us within 48 hours of delivery to be eligible for a refund or replacement. To file a claim, please use the contact form on our website and include:

Your order number

A description of the damage

Clear photos or a short video showing the issue

Claims submitted after 48 hours will not be eligible for a refund or replacement. This is to ensure we can address the issue with our shipping partners and suppliers in a timely manner.

How to Start a Return

To start a return, contact us through our contact form with:

Your order number

A description of the issue

Photo or video proof (for damaged or defective items)

Once approved, we will provide instructions on where to send the item. Do not ship anything back before receiving our approval — unauthorized returns may not be processed.

Refund Eligibility

Refunds are issued when:

The item is confirmed defective within the 30-day warranty period, or

The item arrived damaged and was reported within 48 hours of delivery.

Refunds are not issued for:

Damage reported more than 48 hours after delivery.

Items that stop working after the 30-day warranty period.

Normal wear and tear, misuse, or accidental damage.

Items returned without prior approval.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or card issuer.

Return Shipping

For defective or damaged items, we will cover the cost of return shipping. For all other approved returns, the customer is responsible for return shipping costs.

Exchanges

If you'd prefer a replacement instead of a refund, let us know in your return request. Exchanges are subject to product availability.

Contact Us

For any return or refund questions, please reach out through the contact form on our website. We aim to respond within 24–48 hours.